Privacy Policy

County Medic ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

Information We Collect

We collect information you voluntarily provide when you:

• •Sign up for updates: Email address and optional contact information
• •Request a demo: Name, organization, email, and phone number
• •Contact us: Any information you provide in correspondence

We do not automatically collect sensitive data such as health information or protected health information (PHI) through our website. If you choose to share health-related information in communications with us, we handle it with the highest level of care and in compliance with applicable regulations.

How We Use Your Information

We use the information we collect to:

• •Send product updates and improvements relevant to County Medic
• •Respond to your inquiries and provide customer support
• •Communicate about new features and services (with your consent)
• •Conduct research and development for our platform
• •Comply with legal obligations and regulations

We will never sell your personal information to third parties or use it for purposes other than those stated in this policy.

Data Storage & Security

County Medic takes the security of your information very seriously:

• •All data is encrypted in transit using industry-standard TLS/SSL protocols
• •Sensitive data is encrypted at rest using AES-256 encryption
• •Access to your information is restricted to authorized personnel only
• •We regularly conduct security assessments and updates
• •Data is stored on secure, SOC 2 Type II compliant servers

While we implement robust security measures, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and practice safe browsing habits.

HIPAA Compliance

County Medic is designed with HIPAA (Health Insurance Portability and Accountability Act) compliance in mind. Our platform is built to:

• •Protect and secure Protected Health Information (PHI)
• •Maintain strict access controls and audit logs
• •Comply with HIPAA Security Rule requirements
• •Provide Business Associate Agreements (BAAs) as required

For customers handling PHI, we maintain full HIPAA compliance and can execute Business Associate Agreements upon request.

Your Rights

You have the following rights regarding your personal information:

• •Right to Access: Request a copy of the data we hold about you
• •Right to Rectification: Correct inaccurate or incomplete information
• •Right to Erasure: Request deletion of your data (subject to legal obligations)
• •Right to Withdraw Consent: Unsubscribe from communications at any time
• •Right to Object: Object to processing of your information

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us at:

We will respond to your request within 30 days or as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of any material changes by updating the "Last updated" date at the top of this policy. Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes.